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Privacy policy

Effective Date: February 6, 2026

At Arabian Scent, operated by MahazZahid LLC, we are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from arabianscent.us (the “Site”).

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Identifiers: Name, billing address, shipping address, email address, and phone number.
  • Device Information: IP address, browser type, time zone, and cookie information to optimize our site.
  • Commercial Information: Records of products purchased, obtained, or considered.
  • Customer Support Information: Any information you provide when contacting our support team via email or live chat.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which include:

  • Fulfilling orders, processing payments, and arranging for shipping.
  • Providing you with invoices and order confirmations.
  • Screening orders for potential risk or fraud (in line with our Fraud Prevention policy).
  • Providing you with information or advertising relating to our products (only with your consent).

3. Legal Basis for Processing Information

We process your personal information only when we have a legal basis to do so:

  • Contractual Necessity: To deliver your order and fulfil our contract with you.
  • Legal Obligation: When required for tax, audit, or fraud prevention purposes.
  • Legitimate Interests: To improve our services and maintain a secure Site environment.

4. Sharing Your Personal Information

We share your information with trusted service providers to help us operate our business:

  • Shopify: Our e-commerce platform. Shopify Privacy Policy
  • Payment Processors: Visa, Mastercard, PayPal, and others to securely process payments.
  • Shipping Carriers: USPS and UPS to deliver your luxury fragrances.
  • Google Analytics: To understand site usage. Google Privacy Terms.

5. Cookies & Tracking Technologies

We use cookies to enhance your experience:

  • Essential Cookies: Required for the shopping cart and security.
  • Targeting Cookies: Used to show relevant ads.
  • Opt-Out: You can manage cookies via your browser settings or via the Digital Advertising Alliance’s portal: http://optout.aboutads.info/

6. Your Rights (CCPA/CPRA Compliance)

As a USA-based business, we comply with the California Consumer Privacy Act (CCPA). California residents have the following rights:

  • Right to Know: The right to know what personal data is being collected.
  • Right to Delete: The right to request the deletion of your personal information.
  • Right to Opt-Out: The right to stop the "sale" or "sharing" of personal info (see our "Do Not Sell My Info" page).
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

7. Automated Decision-Making

We do not engage in fully automated decision-making that has a legal effect on you. However, our payment processors use limited automated screening to prevent fraudulent transactions (e.g., blocking stolen credit cards).

8. Data Security & Retention

We maintain administrative, technical, and physical safeguards.

  • PCI Compliance: All credit card data is encrypted through PCI-DSS standards.
  • Retention: We retain order information for our records unless and until you ask us to delete it.
  • Breach Protocol: In the event of a data breach, we will notify affected users and authorities within the legally required timeframe (typically 72 hours).

9. Children’s Privacy (COPPA)

Our site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If a parent believes we have such data, contact us for immediate deletion.

10. Security Measures

Access to your personal data is strictly limited to authorized employees of MahazZahid LLC who need the info to process your order. We use firewalls and 256-bit SSL encryption for all data in transit.

11. Marketing Communications

You have the right to opt out of marketing emails at any time by:

  • Clicking the "Unsubscribe" link in our emails.
  • Contact us at info@royaloudusa.com 
  • Note: You will still receive transactional emails like order and shipping confirmations.

12. "Do Not Track" Signals

Please note that we do not alter our Site’s data collection practices when we see a Do Not Track signal from your browser, as there is no consistent industry standard.

13. Sensitive Personal Information

We do not knowingly collect "Sensitive Personal Information" (e.g., social security numbers, race, or health data). We only collect what is necessary for e-commerce transactions.

14. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or for legal and regulatory reasons.

15. Contact Information & GMC Transparency

For more information about our privacy practices or to make a complaint, please contact us:

Arabian Scent, owned and operated by MahazZahid LLC

Legal Entity Name: MahazZahid LLC

Company Registration Number: 1120412

EIN: 41-2546545

Registered Address: 1689 Arden Way, Suite 1167, Sacramento, CA, 95815, USA

Phone: +1 916 213 9499

E-mail: info@royaloudusa.com

Live Chat: Available on the website

Business Hours: 9:00 AM to 6:00 PM (Monday–Friday), (GMT-08:00) Pacific Standard Time (Los Angeles)